Refund Policy

Last updated: February 14, 2026

At StreamLoop, we strive to ensure every customer is satisfied with our service. This Refund Policy outlines the terms under which refunds may be granted.

1. Free Trial

We offer a free trial period for new users to test our services. We encourage you to use this trial to evaluate if StreamLoop meets your needs before purchasing a subscription.

2. 7-Day Money-Back Guarantee

If you are not satisfied with our service, you can request a full refund within 7 days of your initial purchase. This guarantee applies only to your first subscription payment.

To request a refund, please contact our support team at support@streamloop.com with your order details and the reason for your request.

3. Cancellation

You may cancel your subscription at any time. Cancellation stops future auto-renewals but does not automatically generate a refund for the current billing period. You will continue to have access to the service until the end of your current billing cycle.

4. Exceptions

Refunds may not be granted in the following situations:

• If the request is made after 7 days from the initial purchase.
• If your account has been terminated due to a violation of our Terms of Service (e.g., streaming illegal content).
• For recurring payments where cancellation was not requested before the renewal date, unless there are extenuating circumstances.

5. Processing Time

Refunds are typically processed within 5-10 business days. The funds will be returned to the original payment method used for the purchase.

6. Contact Us

If you have any questions about this Refund Policy, please contact us at:

StreamLoop Support
Email: support@streamloop.com